Financial Express Limited (“we”, “our”, “us” and derivatives, “FE”) is committed
you, or that you provide to us, will be processed by us relating to your use of
this FE Toolkit site (“site”), which contains information about many different investment
funds and trusts, managed and registered in many different locations around the
world, governed by various laws and regulations.
For the purposes of the Data Protection Act 1998, the data controller is Financial
Express Limited of 7 Chertsey Road, Woking, Surrey, GU21 5AB. Our nominated representative
for the purpose of this Act is Kirsty Witter.
Information We May Collect From You
We may collect and process the following data about you when you register with us
or visit our site:
- Information that you provide to us when you register and set up a user name, password
and e-mail address.
- Details of your visits to our site including, but not limited to, traffic data,
location data, and other communication data, and the resources that you access.
- Information about your computer, including where available your IP address, operating
system and browser type, for system administration and to improve the structure
and content of our site. In order to provide support for FE Analytics, our support
team need access to all information provided in relation to this tool.
How we use information
We store and use information you provide as follows:
- To present content effectively.
- To carry out our obligations arising from any contracts between you and us.
- To enable you to participate in interactive features of our service, when you choose
to do so
- To notify you about changes to our service.
- To improve our content by tracking group information that describes the habits,
usage, patterns and demographics of our customers.
We will not disclose your name, email address or postal address or any data that
could identify you to any third party without first receiving your permission. However,
you agree that we may disclose to any regulatory authority to which we are subject
and to any investment exchange on which we may deal or to its related clearing house
(or to investigators, inspectors or agents appointed by them), or to any person
empowered to require such information by or under any legal enactment, any information
they may request or require relating to you, or if relevant, any of your clients.
A cookie is a text-only string of information that a website transfers to the cookie
file of the browser on your computer's hard disk so that the website can remember
who you are.
A cookie will typically contain the name of the domain from which the cookie has
come, the "lifetime" of the cookie, and a value, usually a randomly generated unique
In order to provide personalised services and analyse site traffic, we may use a
cookie file which is stored on your browser or the hard drive of your computer.
Some of the cookies we use are essential for the site to operate.
Most web browsers allow some control of most cookies through the browser settings.
To find out more about cookies, including how to see what cookies have been set
and how to manage and delete them, visit www.allaboutcookies.org.
You can block cookies by activating the setting on your browser (within the “Help”
section of your browser) which allows you to refuse the setting of all or some cookies.
However, if you use your browser settings to block all cookies (including essential
cookies) you may not be able to access all or part of our site. Unless you have
cookies as soon as you visit our site.
Two types of cookies are used by us on our site:
- Session Cookies: which are temporary cookies that remain in the cookie file of your
browser until you leave the site
- Persistent cookies: which remain in the cookie file of your browser for much longer
(though how long will depend on the lifetime of the specific cookie).
Session Cookies allow you to carry information across pages of our site and avoid
having to re-enter information and to allow you to access stored information.
Persistent Cookies help us recognise you as a unique visitor when you return to
our website and to allow us to tailor content to avoid you changing information
repeatedly. All FE persistent cookies have a 1 month lifecycle.
- Login details. These cookies are used by the login page to remember the last used
login details when the user clicks ‘Remember me’.
- Remembering any interaction with the basket, shortlist and portfolio sections of
Where We Store Your Personal Data
The data that we collect from you may be transferred to, and stored at, a destination
outside the European Economic Area (“EEA”). It may be processed by staff operating
outside the EEA who work for us or for one of our suppliers. Such staff may be engaged
in, amongst other things, the provision of support services. By agreeing to the
storing and processing. We will take all steps reasonably necessary, including the
use of encryption, to ensure that your data is treated securely and in accordance
All information you provide to us is stored on our secure servers. Where we have
given you (or where you have chosen) a password which enables you to access certain
parts of our site, you are responsible for keeping this password confidential. We
ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely
secure. Although we will do our best to protect your personal data, we cannot guarantee
the security of your data transmitted to our site; any transmission is at your own
risk. Once we have received your information, we will use strict procedures and
security features to try to prevent unauthorized access.
Our site might contains links to other websites. If you follow a link to any of
these websites, please note that these websites have their own privacy policies
and that we do not accept any responsibility or liability for these policies. Please
check these policies before you submit any personal data to these websites.
If you want more information or have any questions or comments relating to our privacy
policy, please email [email protected]
in the first instance.